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Air mouse does not pair
11-12-2014, 04:51 AM (This post was last modified: 11-12-2014 09:12 AM by djblade1501.)
Post: #1
Air mouse does not pair
I charged the mouse for an entire night. And tried pairing today given the instructions. While the light blinks. I cannot see the cursor on the screen. I also tried rebooting. But the mouse still doesn't work. Please help
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11-12-2014, 11:18 PM
Post: #2
RE: Air mouse does not pair
Just to add, I'm using a proxy to connect. Does that make a difference?
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11-13-2014, 07:29 AM
Post: #3
RE: Air mouse does not pair
http://wiki.openhourlab.com/index.php/Accessories

4. Remote Paring: Connect the receiver to the Open Hour USB port, press OK and Return button on remote simultaneously. Once cursor appear on TV screen, pairing is successful.

proxy ? USB Hub ? I've just tried again with my USB Hub plugged on the Chameleon, the Air Mouse is working fine.

How about plug the Air Mouse receiver dongle directly on the Chameleon's USB port? Does it work?
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11-13-2014, 08:05 AM
Post: #4
RE: Air mouse does not pair
I don't have a hub, I plugged it in directly. Even tried changing USB ports. Still doesn't work. No cursor appears on the TV. Also my wifi is off since I'm connected via Ethernet. When I try to switch wifi on , it turns off automatically as soon as i lose focus of hte screen. Also, I cannot see the available network when Wifi is set on
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11-13-2014, 10:21 AM
Post: #5
RE: Air mouse does not pair
Oh, sorry, misunderstand your previous post, so you were saying internet proxy, I thought you are using some proxy (something like usb hub) to connect your air mouse dongle. Anyway, the air mouse should have nothing to do with wifi or internet or ethernet, it is using direct RF protocol.

You can have one last try to connect it to your PC to see if it is working. If not, I think you need to contact our support team through support.cloudmedia.com website. Thanks.
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11-13-2014, 11:44 PM
Post: #6
RE: Air mouse does not pair
I've opened a case - It does not pair with PC. I assume your Air remote work on a different RF than Wifi. Isn't Wifi RF?
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11-14-2014, 05:11 AM (This post was last modified: 11-14-2014 05:12 AM by developer2.)
Post: #7
RE: Air mouse does not pair
(11-13-2014 11:44 PM)djblade1501 Wrote:  I've opened a case - It does not pair with PC. I assume your Air remote work on a different RF than Wifi. Isn't Wifi RF?

Not using Wifi protocol RF.
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11-19-2014, 12:48 AM
Post: #8
RE: Air mouse does not pair
Do I have to pay return shipping to Hongkong for a Dead on Arrival product?
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11-19-2014, 11:48 AM
Post: #9
RE: Air mouse does not pair
No, you do not have to pay.

Since you have already registered a ticket, i'll let our support staff assist you.
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11-19-2014, 06:42 PM
Post: #10
RE: Air mouse does not pair
Thanks! THey did reply.
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12-22-2015, 08:20 AM
Post: #11
RE: Air mouse does not pair
How do I unpair Air mouse and pair another one, One of my air mouse stopped working and had to order a third one.
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